This Privacy Policy explains how Buckeye Turf Pros collects, uses, and protects the information you provide when you contact us, ask to be matched with an installer, or use our website. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect the information you voluntarily provide when you submit a form, call, or text us. This may include your name, phone number, email address, property address, and details about the turf project you are interested in.
2. How We Use Your Information
We use your information to respond to your inquiries, match you with an independent, licensed local installer, follow up on your request, and provide support. Buckeye Turf Pros is a referral service: when you ask to be matched, we share your name, phone number, email, address and project details with the installer we match you with, so that installer can contact you about your project. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Mobile Information and SMS
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to text messages from Buckeye Turf Pros, message frequency may vary and message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. See our Terms & Conditions for our full messaging agreement.
4. Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our website and to improve site performance. You can set your browser to reject cookies, though some parts of the site may function differently as a result.
5. Data Security
We use reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
6. Your Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate details, or request that we delete your contact information from our records. To make a request, contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of those changes.
8. Contact Us
If you have any questions about this Privacy Policy, contact Buckeye Turf Pros at hello@buckeyeturfpros.com or call (000) 000-0000.
